Schoology's Special Programs service experienced a major outage lasting 25.4 hours, preventing users in the East region from logging in due to authentication errors. The engineering team deployed a fix to production that resolved the login issues. The incident was fully resolved after a monitoring period to ensure stable performance.
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The issue reported for Special Programs has been resolved and this incident has been closed
We have deployed a fix to production that has resolved the issue in Special Programs. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
We are currently investigating reports of users in the East region getting errors when attempting to log in to Special Programs. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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