Outage in Schoology
PowerSchool SIS - Users hosted in west region are unable to access PS SIS
Resolved MajorIncident Report
Summary AI Generated
PowerSchool SIS experienced login and performance issues affecting users in the west region for 21.7 hours. The service disruption prevented users from accessing the system and caused degraded performance for those who could connect. The issue was identified, fixed, and fully resolved after monitoring confirmed system stability and restoration of normal service.
We are investigating reports of login and performance issues within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/14/2026 03:17PM
This incident has been resolved.
MONITORING
6 days ago - at 05/13/2026 10:12PM
We have implemented a fix for the issue impacting SIS. Early indicators show that services are recovering, and users should begin to see improved performance.
Our teams are actively monitoring the system to ensure stability and full restoration of service.
IDENTIFIED
6 days ago - at 05/13/2026 08:24PM
We have identified the cause for the ongoing issue in PowerSchool SIS and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
INVESTIGATING
6 days ago - at 05/13/2026 05:41PM
We are investigating reports of login and performance issues within PowerSchool SIS. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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