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Outage in Schoology

Connected Intelligence - Enrollment Data Replication Stopped

Resolved Major
June 18, 2026 - Started 30 days ago - Lasted 3 days
Official incident page

Incident Report

Summary AI Generated

**Schoology – Connected Intelligence Enrollment Data Replication Outage** Beginning at 11:54 PM EDT on June 17, 2026, enrollment data replication from the PowerSchool Enrollment server to Connected Intelligence K-12 stopped, causing affected customers to see stale enrollment data for approximately 72 hours. The PowerSchool Enrollment application itself remained operational throughout the incident. The issue was resolved on June 21, 2026, following a full data reload that restored active replication and validated all enrollment data for accuracy.

We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment server (https://registration.powerschool.com/). The PowerSchool Enrollment application itself is operating normally; however, customers accessing this environment will see stale data in Connected Intelligence. Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not being replicated and will not be available in Connected Intelligence. Our team has identified the cause and is working on remediation. Once complete, replication will be restored and a full reload will be performed to ensure data fidelity. Further updates will be provided as progress continues.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 06/21/2026 12:43PM

A full data reload has been completed, and all Enrollment data has been validated for accuracy. Replication is now active, and new Enrollment data is flowing into Connected Intelligence as expected.

IDENTIFIED 30 days ago - at 06/18/2026 12:51PM

We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment server (https://registration.powerschool.com/).

The PowerSchool Enrollment application itself is operating normally; however, customers accessing this environment will see stale data in Connected Intelligence.

Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not being replicated and will not be available in Connected Intelligence.

Our team has identified the cause and is working on remediation. Once complete, replication will be restored and a full reload will be performed to ensure data fidelity.

Further updates will be provided as progress continues.

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