Outage in Schoology
HigherEd - unable to access
Resolved MajorIncident Report
Summary AI Generated
Canadian higher education users were unable to access Schoology for approximately 7 hours due to an identified issue affecting the platform. A fix was deployed to production, which resolved the access problem. The incident was fully resolved following a monitoring period to confirm stable performance.
We are investigating reports of users unable to access within HigherEd within Canada. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 06/24/2026 08:31PM
This incident has been resolved.
MONITORING
24 days ago - at 06/24/2026 01:57PM
We have deployed a fix to production that has resolved the issue in HigherEd. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
IDENTIFIED
24 days ago - at 06/24/2026 01:38PM
We have identified the cause for the ongoing issue in HigherEd and are working on deploying a fix to production. We will continue to provide regular updates on our progress.
INVESTIGATING
24 days ago - at 06/24/2026 01:25PM
We are investigating reports of users unable to access within HigherEd within Canada. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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