Schoology's Analytics & Insights (A&I) experienced degraded performance for approximately 93 hours, during which users encountered slower response times and intermittent issues accessing certain features. The team monitored platform performance and reviewed customer impact data throughout the incident. Service was confirmed restored to normal operation on September 28, 2026.
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Our review of platform performance and customer impact indicates that Analytics & Insights appears to be operating normally at this time. The team is no longer observing the behavior associated with the previously reported issue and will continue to closely monitor the environment to ensure ongoing stability.
We continue to monitor Analytics & Insights performance following the issues reported yesterday. Our team is currently reviewing customer impact and platform performance data to validate whether any issues are still occurring. At this time, the investigation remains ongoing, and we are closely monitoring the environment while we assess overall service health.
We will provide additional updates as more information becomes available.
We are currently investigating reports of degraded performance impacting Analytics & Insights (A&I). Some users may experience slower-than-normal application response times or intermittent issues when accessing certain features. Our team is actively assessing the scope of the impact and working to determine any customer-facing effects.
We will provide additional updates as more information becomes available.
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