Outage in PowerSchool Unified Talent

Applicant Tracking, Records and Perform errors when saving

Resolved Major
May 24, 2024 - Started 6 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating reports of users in Applicant Tracking, Records and Perform having issues saving forms, creating accounts, workflow approvals and other various tasks. Users may experience errors while working in any of these products.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/24/2024 07:43PM

The issues that occurred with various errors when saving or attempting to access the products remain resolved following additional monitoring.

MONITORING 6 months ago - at 05/24/2024 02:51PM

A corrective fix has been applied and users should now be able to save and create accounts, proceed with workflow tasks without errors and save various forms. Please alert our support team if you see the issues continue.

IDENTIFIED 6 months ago - at 05/24/2024 02:25PM

The issue that is causing errors when saving at various places in Applicant Tracking, Perform, and Employee Records has been identified and is in process of finding a resolution. Many customers will not experience any errors while navigating these sites. We are working to resolve any remaining issues or errors users are experiencing with completing normal tasks.

INVESTIGATING 6 months ago - at 05/24/2024 01:57PM

We are currently investigating reports of users in Applicant Tracking, Records and Perform having issues saving forms, creating accounts, workflow approvals and other various tasks. Users may experience errors while working in any of these products.

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