Outage in PowerSchool Unified Talent

Site Access issues related to Crowdstrike Global Outage

Resolved Major
July 19, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Some users may continue to see login issues and the inability to access Unified Talent Products related to the global Crowdstrike issue that occurred. Our engineering team has been working to mitigate and restore service. Access and normal activity may be impacted until all issues are resolved.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/19/2024 01:51PM

The engineering team has been able to resolve and restore service for all customers on all products. If any problems persist please reach out to our support team.

MONITORING 5 months ago - at 07/19/2024 12:05PM

A fix has been applied to most customers that may still be impacted for Applicant Tracking, Perform, Employee Records, Professional Learning, Perform Enterprise. Service has been restored for the majority of users. We will monitor for any continued issues. Some users may experience a permissions error in Applicant Tracking, but opening in an incognito window or clearing cache will allow access to proceed. Work continues for Applicant Tracking Enterprise/Searchsoft. We will update again as progress is made.

IDENTIFIED 5 months ago - at 07/19/2024 11:34AM

Some users may continue to see login issues and the inability to access Unified Talent Products related to the global Crowdstrike issue that occurred. Our engineering team has been working to mitigate and restore service. Access and normal activity may be impacted until all issues are resolved.

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