Outage in PowerSchool Unified Talent

SchoolMessenger Presence Sites Unavailable

Resolved Major
May 01, 2025 - Started 2 days ago - Lasted about 10 hours
Official incident page

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Outage Details

We are aware of an issue with SchoolMessenger Presence where some sites are intermittently showing unavailable or experiencing other performance issues. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/02/2025 01:14AM

We have successfully resolved this issue at this time. We strive to provide the best possible experience for our customers and would like to thank you again for your patience as we worked to resolve this.

IDENTIFIED 2 days ago - at 05/01/2025 09:47PM

At this time, we have identified this issue was caused by a Microsoft platform upgrade that impacted some of our sites. Our teams are engaged with Microsoft teams and are continuing to work to resolve this issue. We appreciate your patience while we work to correct the issues you are experiencing. Please continue to check this status page for ongoing updates.

IDENTIFIED 2 days ago - at 05/01/2025 05:20PM

At this time, we are continuing to work to resolve this issue. We appreciate your patience while we work to correct the issues you are experiencing. Please continue to check this status page for ongoing updates

INVESTIGATING 2 days ago - at 05/01/2025 02:54PM

We are aware of an issue with SchoolMessenger Presence where some sites are intermittently showing unavailable or experiencing other performance issues. We are working to assess the situation and will continue to provide you with regular updates as they become available. We appreciate your patience while we work to resolve this issue.

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