Outage in PowerSchool Unified Talent

Atrieve - Customers are unable to access Atrieve on Host SK36

Resolved Major
May 26, 2025 - Started 6 days ago - Lasted about 20 hours
Official incident page

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Outage Details

We are investigating the reports of Customers are facing issue accessing Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/26/2025 08:41PM

The issue reported for Atrieve where customers are unable to access application on Host SK36 has been resolved and this incident has been closed.

MONITORING 6 days ago - at 05/26/2025 04:33AM

We have deployed a fix to production that has resolved the issues for all the impacted servers for Atrieve. we will continue to monitor the application to ensure the consistent the performance and critical functionality remains intact as expected.

INVESTIGATING 6 days ago - at 05/26/2025 12:44AM

We are investigating the reports of Customers are facing issue accessing Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

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