Outage in PowerSchool Unified Talent

Talkdesk Chat is down

Resolved Major
July 01, 2025 - Started 5 days ago - Lasted 1 day
Official incident page

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Outage Details

We have identified an ongoing issue affecting Talkdesk chat functionality. Phone support and web case submissions remain fully operational. Talkdesk is aware of the issue, and we are actively collaborating with their team to implement a resolution. Further updates will be provided as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/02/2025 01:50PM

Closing this incident as the community team have not observed any issues related to talk desk chat.

MONITORING 5 days ago - at 07/01/2025 04:34PM

Incoming chats are now functioning normally. The system appears to be back online, and we are continuing to monitor it closely to ensure stability.

INVESTIGATING 5 days ago - at 07/01/2025 01:06PM

We have identified an ongoing issue affecting Talkdesk chat functionality. Phone support and web case submissions remain fully operational. Talkdesk is aware of the issue, and we are actively collaborating with their team to implement a resolution. Further updates will be provided as they become available.

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