Outage in PowerSchool Unified Talent
Talk Desk calls and chat is down.
Resolved MajorIncident Report
We are currently experiencing an issue where multiple support engineers are unable to log in to the Talkdesk application for both calls and chats. Upon investigation, we have confirmed that this is a nationwide issue acknowledged by the Talkdesk vendor.
We are closely monitoring the situation and will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/10/2025 07:59PM
The Talkdesk vendor has implemented mitigation steps, and support engineers have confirmed successful login and functionality for chat and calls. Performance remains stable, and the incident is now resolved.
MONITORING
10 months ago - at 07/09/2025 10:39PM
The Talkdesk vendor has implemented mitigation steps to address the issue. Following these actions, support engineers have confirmed that they are now able to log in to the application and successfully initiate both chat and call functionalities.
We are currently monitoring the platform for continued stability and performance.
INVESTIGATING
10 months ago - at 07/09/2025 10:28PM
We are currently experiencing an issue where multiple support engineers are unable to log in to the Talkdesk application for both calls and chats. Upon investigation, we have confirmed that this is a nationwide issue acknowledged by the Talkdesk vendor.
We are closely monitoring the situation and will provide updates as more information becomes available.
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