Multiple PowerSchool Products - Users are unable to access application

We’ve been closely monitoring our systems for the past 24 hours and have not observed any issues related to the earlier AWS outage. As everything continues to operate smoothly, we are proceeding with closure of this incident.

All services are now fully operational following the earlier disruption caused by an AWS outage. We've completed thorough testing to ensure everything is working smoothly and are continuing to monitor system performance to maintain stability. Thank you for your patience and understanding.

We are continuing to work on a fix for this issue.

All PowerSchool products are currently operational, with the exception of Naviance and MyPowerHub, which are still experiencing issues. These ongoing challenges are due to residual effects from the recent AWS outage. Our teams are actively working to resolve them as quickly as possible. We appreciate your continued patience and will keep you informed as we make progress.

We’re seeing positive signs of recovery across impacted services as our cloud provider continues to make progress. Some PowerSchool products are still experiencing residual issues and we will continue to share updates as they become available. Thank you for your continued patience and support.

We’re seeing positive signs of recovery across impacted services as our cloud provider continues to make progress. Some PowerSchool products are still experiencing residual issues and we will continue to share updates as they become available. Thank you for your continued patience and support.

We’re seeing positive signs of recovery across impacted services as our cloud provider continues to make progress. Some PowerSchool products are still experiencing residual issues and we will continue to share updates as they become available. Thank you for your continued patience and support.

We are continuing to monitor progress as AWS works through mitigation efforts. While improvements are being observed across several services, recovery is still ongoing. Some users may continue to experience intermittent disruptions until full service is restored. We will share further updates as they become available.

We are continuing to monitor the situation closely as our cloud provider, AWS, works through mitigation efforts. While there are signs of progress, full recovery is expected to take additional time. As a result, users may continue to experience disruptions across impacted services until the issue is fully resolved. We appreciate your continued patience and will provide further updates as they become available.

We’re currently seeing increased impact on Curriculum & Instruction, as well as PowerSchool chats and calls, due to a spike in the ongoing AWS incident. Our cloud provider is actively working on mitigation across multiple issues, and we are closely monitoring their progress. We’ll continue to keep you informed as the situation develops.

We are seeing increased impact on Schoology, PowerSchool chats and calls due to a spike in the ongoing AWS incident. We are also monitoring mitigation efforts in progress across multiple issues by our cloud provider, AWS. We will keep you posted as the situation evolves.

We are receiving reports of users unable to access MyPowerHub. We are also monitoring mitigation efforts in progress by our cloud provider, AWS. We will keep you posted as the situation evolves.

We are currently monitoring an infrastructure issue with our cloud provider, AWS, that is impacting the performance of some services. Additionally, PowerSchool inbound phone and chat are experiencing disruptions. Our Cloud Provider is actively working toward mitigation to resolve the issue and maintain service availability. We will continue to provide updates as the situation evolves.

We are currently seeing broader impact across multiple products due to the ongoing AWS disruption. Our cloud partner is actively working on mitigation, and PowerSchool teams are closely monitoring and supporting recovery efforts. We will continue to share updates as we work toward full resolution. Thank you for your continued patience.

PowerSchool Connected Intelligence is currently experiencing intermittent accessibility issues due to the ongoing Amazon Web Services (AWS) outage. We are actively monitoring the situation and will share updates as more information becomes available.

We are continuing to work on mitigating the issue caused by the AWS disruption. The majority of our products are now operational, and we are making steady progress toward restoring the remaining affected services. We appreciate your patience and will continue to provide updates as we move closer to full resolution.

We are continuing to work on mitigating the issue affecting services due to the AWS disruption. While some functionality has returned, certain services remain impacted. Our teams are actively engaged in restoring full service and will provide further updates as they become available.

PowerSchool Connected Intelligence is also impacted by the ongoing Amazon Web Services (AWS) outage. Users may experience issues with virtual warehouse availability, delays in data loading/unloading, and limited access to AI/ML-powered features. We are actively monitoring the situation and will share updates as needed.

We are seeing signs of recovery from Amazon Web Services and continue to monitor the situation closely. However, some services remain affected, and full functionality has not yet been restored. We are actively working on our end to resolve the issue and will share updates as more information becomes available.

We are receiving reports indicating recovery on the Amazon Web Services side. We will continue to monitor the situation closely until we receive final confirmation from the vendor. Regular updates will be provided to keep you informed.

We are currently experiencing service disruptions across multiple PowerSchool products due to an ongoing Amazon Web Services (AWS) outage. Our teams are actively monitoring the situation and will provide updates as more information becomes available. Thank you for your patience.