Outage in PowerSchool Unified Talent
SchoolMessenger Communicate - Safe arrival inbound calls are not working for Canada customers
Resolved MajorIncident Report
We are investigating reports of Safe arrival inbound calls are not working for Canada customers within SchoolMessenger Communicate. Parents can report absence via mobile app and Web app We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/19/2025 09:25PM
The issue reported for SchoolMessenger Communicate has been resolved and this incident has been closed
MONITORING
4 months ago - at 12/19/2025 04:54PM
A fix has been deployed to address the Safe arrival inbound calls issue for Canada customers within SchoolMessenger Communicate. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
INVESTIGATING
4 months ago - at 12/19/2025 03:32PM
We are investigating reports of Safe arrival inbound calls are not working for Canada customers within SchoolMessenger Communicate. Parents can report absence via mobile app and Web app We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
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