Outage in PowerSchool (Schoology)

Performance Matters incident notification: Pages are loading slow or not loading

Resolved Minor
August 28, 2024 - Started 3 months ago - Lasted 7 days
Official incident page

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Outage Details

This is to notify that PowerSchool is aware of an issue where the pages are loading slow or not loading at all while using unify.performancematters.com. Please note that we are working on this issue and a fix will be out soon.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/04/2024 01:57PM

After monitoring through the first day of school for many districts, we are updating the status of this incident to resolved.

MONITORING 3 months ago - at 08/29/2024 01:37AM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 08/29/2024 01:35AM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 08/29/2024 01:24AM

Our technical teams have identified and resolved an issue with our Content Delivery Network. We will continue monitoring to ensure all systems are stable and performant.

IDENTIFIED 3 months ago - at 08/28/2024 08:05PM

We have confirmed a network issue that is causing intermittent disruptions, impacting both the Unify and OLA platforms. Our technical teams are actively working to resolve the problem. We will provide further updates as our efforts progress.

IDENTIFIED 3 months ago - at 08/28/2024 03:28PM

The issue with slow or unresponsive page loading on unify.performancematters.com has been identified. Our team is actively working on resolving it. We appreciate your continued patience and will provide further updates as we progress towards resolution.

INVESTIGATING 3 months ago - at 08/28/2024 01:08PM

This is to notify that PowerSchool is aware of an issue where the pages are loading slow or not loading at all while using unify.performancematters.com.

Please note that we are working on this issue and a fix will be out soon.

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