Outage in Powerschool
Talkdesk Chat is down
Resolved MajorIncident Report
We have identified an ongoing issue affecting Talkdesk chat functionality. Phone support and web case submissions remain fully operational. Talkdesk is aware of the issue, and we are actively collaborating with their team to implement a resolution. Further updates will be provided as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/02/2025 01:50PM
Closing this incident as the community team have not observed any issues related to talk desk chat.
MONITORING
10 months ago - at 07/01/2025 04:34PM
Incoming chats are now functioning normally. The system appears to be back online, and we are continuing to monitor it closely to ensure stability.
INVESTIGATING
10 months ago - at 07/01/2025 01:06PM
We have identified an ongoing issue affecting Talkdesk chat functionality. Phone support and web case submissions remain fully operational. Talkdesk is aware of the issue, and we are actively collaborating with their team to implement a resolution. Further updates will be provided as they become available.
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