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Outage in Powerschool

Analytics and Insights - ETL failures observed for subset of users.

Resolved Major
July 17, 2025 - Started 9 months ago - Lasted 4 days
Official incident page

Incident Report

We are currently investigating an issue where ETL (Extract, Transform, Load) failures have been observed for a subset of customers. Our internal teams are actively analyzing the root cause and working towards a resolution. We will provide further updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/21/2025 01:52PM

The reported issue has resolved, and incident has been closed

MONITORING 9 months ago - at 07/17/2025 08:25PM

We are observing signs of recovery and have verified that all services are currently operating as expected. Our team will continue to closely monitor application availability to ensure consistent performance and to confirm that all critical functionality remains intact.

INVESTIGATING 9 months ago - at 07/17/2025 04:24PM

We are continuing to investigate the ETL processes and are currently assessing any potential impact on the dashboard data. We will share further updates as more information becomes available.

INVESTIGATING 9 months ago - at 07/17/2025 03:04PM

We are currently investigating an issue where ETL (Extract, Transform, Load) failures have been observed for a subset of customers. Our internal teams are actively analyzing the root cause and working towards a resolution. We will provide further updates as more information becomes available.

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