Outage in Powerschool

Naviance - Unable to access the Application using SSO

Resolved Major
August 21, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating the reports of Users unable to login Naviance application using SSO. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 08/21/2025 08:48PM

The issue reported for Naviance has been resolved and this incident has been closed. (edited)

MONITORING 3 days ago - at 08/21/2025 07:32PM

We have restored the services for Naviance and We will continue to monitor the application availability to ensure consistent performance and critical functionality remains intact as expected.

IDENTIFIED 3 days ago - at 08/21/2025 06:50PM

We have identified the cause for the ongoing issue within Naviance and working on restoring the service. We will continue to provide regular updates on our progress.

INVESTIGATING 3 days ago - at 08/21/2025 06:10PM

We are investigating the reports of Users unable to login Naviance application using SSO. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

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