Outage in Powerschool

Atrieve - Users are unable to access Atrieve application

Resolved Major
October 03, 2025 - Started 2 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating reports on users not being able to access Atrieve application. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/03/2025 02:43PM

The issue reported for Atrieve has been resolved and this incident has been closed

MONITORING 2 days ago - at 10/03/2025 12:35PM

We have deployed a fix to production that has resolved the Application Accessibility issue within Atrieve. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

INVESTIGATING 2 days ago - at 10/03/2025 12:08PM

We are investigating reports on users not being able to access Atrieve application. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

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