Outage in Powerschool
Analytics & Insights: Multiple users are unable to access Dasboards
Major
October 31, 2025 - Started about 20 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating a service disruption affecting multiple customers in our the Prod environment. Impacted users may encounter a 503 error when accessing dashboards. Our engineering teams are actively working to identify the root cause and restore service as quickly as possible.
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Latest Updates ( sorted recent to last )
MONITORING
about 20 hours ago - at 10/31/2025 07:14PM
We have deployed a fix to production that has resolved the issue in Analytics & Insights dashboards. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
INVESTIGATING
about 20 hours ago - at 10/31/2025 06:58PM
We are currently investigating a service disruption affecting multiple customers in our the Prod environment. Impacted users may encounter a 503 error when accessing dashboards. Our engineering teams are actively working to identify the root cause and restore service as quickly as possible.
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