Outage in Powerschool
Atrieve - Multiple customers in Alberta & British Colombia are unable to access the application
Resolved MinorIncident Report
We are investigating reports of Multiple British Colombia Users are unable to access Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as We progress towards a resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 23 hours ago - at 01/20/2026 05:09PM
All impacted customers have confirmed that they are now able to access Atrieve without any issues. We are considering the issue to be fully resolved and will proceed with closing this incident
IDENTIFIED
1 day ago - at 01/20/2026 04:03PM
We have identified that the issue is related to a regional internet service provider. Our team is actively monitoring the situation, and we will provide further updates as more information becomes available.
INVESTIGATING
1 day ago - at 01/20/2026 03:20PM
We are investigating reports of Multiple British Colombia Users are unable to access Atrieve. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as We progress towards a resolution.
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SchoolMessenger Communicate - Safe arrival inbound calls are not working for Canada customers - about 1 month ago
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