Outage in Powerschool
HigherEd - Users are unable login to Employee Records
Resolved MajorIncident Report
Summary AI Generated
PowerSchool's HigherEd Employee Records system experienced login issues that prevented users from accessing the application for 3.5 hours. The service team deployed a fix to production that resolved the login problems. The incident was fully resolved after a monitoring period to ensure system stability.
We are investigating reports of login issues within HigherEd Employee Records. Our team is working diligently to mitigate the reported issue and will continue to provide regular updates as we progress toward resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 05/11/2026 05:45PM
The issue reported for HigherEd Employee Records has been resolved and this incident has been closed
MONITORING
1 day ago - at 05/11/2026 02:55PM
We have deployed a fix to production that has resolved the issue in HigherEd Employee Records. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
INVESTIGATING
1 day ago - at 05/11/2026 02:13PM
We are investigating reports of login issues within HigherEd Employee Records. Our team is working diligently to mitigate the reported issue and will continue to provide regular updates as we progress toward resolution.
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