Outage in Powerschool
Atrieve - unable to log in and experiencing performance issues
Resolved MajorIncident Report
Summary AI Generated
PowerSchool's Atrieve service experienced a major 21.1-hour outage where users were unable to log in and encountered significant performance issues. The problem was traced to a regional upstream service provider issue. The vendor deployed a fix and the incident was resolved after monitoring confirmed service stability.
We are currently investigating reports of users being unable to log in to Atrieve and experiencing performance issues. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 05/14/2026 01:12PM
This incident has been resolved.
MONITORING
22 days ago - at 05/13/2026 08:11PM
A fix has been deployed by our Vendors to address the performance issues within Atrieve. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
IDENTIFIED
22 days ago - at 05/13/2026 06:06PM
The cause of the issue within Atrieve has been identified. We have identified that the issue is related to a regional upstream service provider. Our team is actively monitoring the situation, and we will provide further updates as more information becomes available.
INVESTIGATING
22 days ago - at 05/13/2026 04:08PM
We are currently investigating reports of users being unable to log in to Atrieve and experiencing performance issues. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
Latest Powerschool outages
Atrieve - Users Unable To Access Atrieve - 11 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
