Outage in Powerschool
Connected Intelligence - Enrollment Data Replication Stopped
Resolved MajorIncident Report
Summary AI Generated
**PowerSchool Connected Intelligence – Enrollment Data Replication Outage** Beginning at 11:54 PM EDT on June 17, 2026, Enrollment data replication to Connected Intelligence stopped for customers on the PowerSchool Enrollment server, causing stale data to appear in Connected Intelligence while the Enrollment application itself continued to function normally. The issue persisted for approximately 72 hours, meaning any enrollment records created during that window were not reflected in Connected Intelligence reporting. The incident was resolved on June 21 with a full data reload completed and validated, restoring active replication and ensuring data accuracy.
We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment server (https://registration.powerschool.com/).
The PowerSchool Enrollment application itself is operating normally; however, customers accessing this environment will see stale data in Connected Intelligence.
Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not being replicated and will not be available in Connected Intelligence.
Our team has identified the cause and is working on remediation. Once complete, replication will be restored and a full reload will be performed to ensure data fidelity.
Further updates will be provided as progress continues.
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RESOLVED
29 days ago - at 06/21/2026 12:43PM
A full data reload has been completed, and all Enrollment data has been validated for accuracy. Replication is now active, and new Enrollment data is flowing into Connected Intelligence as expected.
IDENTIFIED
about 1 month ago - at 06/18/2026 12:51PM
We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment server (https://registration.powerschool.com/).
The PowerSchool Enrollment application itself is operating normally; however, customers accessing this environment will see stale data in Connected Intelligence.
Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not being replicated and will not be available in Connected Intelligence.
Our team has identified the cause and is working on remediation. Once complete, replication will be restored and a full reload will be performed to ensure data fidelity.
Further updates will be provided as progress continues.
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