Outage in Powerschool
SchoolMessenger – Service Update
Resolved MinorIncident Report
Summary AI Generated
SchoolMessenger experienced performance degradation due to heavy load on a supporting system, causing some services to run slower than normal. The incident lasted approximately 1.2 hours before the engineering team resolved the underlying issue. Service performance returned to normal and was confirmed stable following a monitoring period.
We've identified an issue that may cause some SchoolMessenger services to run slower than normal. The slowness is caused by heavy load on one of the systems that supports the service.
Our engineering team is actively working to resolve the issue. We'll share an update as soon as we have more information.
We appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 11/12/2026 03:27PM
The performance degradation affecting SchoolMessenger has been resolved, and service performance has returned to normal. We apologize for any inconvenience caused.
MONITORING
2 days ago - at 11/12/2026 03:01PM
SchoolMessenger performance has been restored to normal levels. Our engineering team has addressed the issue that was causing some services to run slower than expected.
We are monitoring the environment to confirm continued stability.
We appreciate your patience while we worked to restore normal performance.
IDENTIFIED
2 days ago - at 11/12/2026 02:15PM
We've identified an issue that may cause some SchoolMessenger services to run slower than normal. The slowness is caused by heavy load on one of the systems that supports the service.
Our engineering team is actively working to resolve the issue. We'll share an update as soon as we have more information.
We appreciate your patience.
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