Outage in PPRO

Credit Card - Colombia: Full Service Disruption - Redeban

Resolved Major
August 29, 2023 - Started about 2 years ago - Lasted about 23 hours
Official incident page

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Outage Details

The PPRO monitoring system has detected a Full Service Disruption of Credit Card - Colombia - Credibanco which we are currently investigating. Please refer to our official Email Service Announcements for further details.
Components affected
PPRO Credit Card - Colombia
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/30/2023 10:02PM

The external service disruption of Credit Card - Colombia - Redeban has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

IDENTIFIED about 2 years ago - at 08/30/2023 09:00PM

The identified external issue is still ongoing and technical teams of Credit Card - Colombia are continuing to work towards resolving the situation.

INVESTIGATING about 2 years ago - at 08/30/2023 06:17PM

The investigation of the Full Service Disruption of Credit Card - Colombia - Redeban is still ongoing. Please refer to our official Email Service Announcements for further details.

INVESTIGATING about 2 years ago - at 08/29/2023 11:11PM

The PPRO monitoring system has detected a Full Service Disruption of Credit Card - Colombia - Credibanco which we are currently investigating. Please refer to our official Email Service Announcements for further details.

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