Outage in PPRO

Girocount: Partial Service Disruption

Resolved Major
September 04, 2023 - Started about 2 years ago - Lasted 4 days
Official incident page

Incident Report

Please be informed about the delay in the creation of settlement files for day 243. Our teams are working on an incident resolution. We apologise for the caused inconvenience.
Components affected
PPRO Girocount: Billing Machine

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/08/2023 02:20PM

The internal service disruption of Girocount has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

IDENTIFIED about 2 years ago - at 09/04/2023 12:01PM

Please be informed about the delay in the creation of settlement files for day 243. Our teams are working on an incident resolution. We apologise for the caused inconvenience.

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