Outage in PPRO

SOFORT: Partial Service Disruption - DEUTSCHE BANK AG-POSTBANK

Resolved Major
October 27, 2024 - Started about 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Components affected
PPRO Klarna Sofort
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/27/2024 05:39AM

The external service disruption of SOFORT - DEUTSCHE BANK AG-POSTBANK has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

IDENTIFIED about 2 months ago - at 10/27/2024 12:46AM

The identified external issue is still ongoing and technical teams of SOFORT are continuing to work towards resolving the situation.

IDENTIFIED about 2 months ago - at 10/27/2024 12:23AM

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

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