Outage in PPRO

MyBank: Partial Service Disruption

Resolved Major
December 02, 2024 - Started 20 days ago - Lasted about 1 hour
Official incident page

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Outage Details

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.
Components affected
PPRO MyBank
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 12/02/2024 11:15AM

The external service disruption of MyBank has been resolved and the service is again operating inside the normal performance parameters. Please refer to our official Service Announcement emails for further details.

IDENTIFIED 20 days ago - at 12/02/2024 10:24AM

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

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