Outage in PPRO
[External] iDeal | ASN Bank | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation with iDeal payments through ASN Bank due to an issue at the external provider level. The degradation affected payment processing operations for 47 minutes. The external service provider resolved the issue and operations returned to normal performance.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
about 14 hours ago - at 04/26/2026 03:40AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
IDENTIFIED
about 14 hours ago - at 04/26/2026 02:55AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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