Outage in PPRO
[External] eps | Oberbank AG / BTV VIER LÄNDER BANK / BKS Bank AG | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a 24-minute service degradation affecting the eps payment system for Oberbank AG, BTV VIER LÄNDER BANK, and BKS Bank AG due to issues at an external provider level. The degradation was identified and confirmed as originating from their partner's infrastructure, with PPRO maintaining contact with the provider's technical support team throughout the incident. The external service provider confirmed full resolution and normal operations were restored.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 04/26/2026 11:41PM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
IDENTIFIED
about 3 hours ago - at 04/26/2026 11:20PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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