Outage in PPRO
[External] Bancontact | BNP PARIBAS FORTIS | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a major service degradation with Bancontact payments due to an issue at their external provider BNP Paribas Fortis. The incident affected Bancontact payment processing for 9 minutes before the external provider confirmed full resolution and operations returned to normal.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO BancontactTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 04/27/2026 01:21PM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
IDENTIFIED
about 4 hours ago - at 04/27/2026 01:12PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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Test ITSM | testest | Partial Service Degradation - about 11 hours ago
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