Outage in PPRO
[External] Credit Card - Mexico | | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
PPRO experienced a service degradation affecting Credit Card transactions in Mexico due to an issue at their external service provider level. The incident lasted 10 minutes and impacted the Credit Card - Mexico component. The external provider resolved the underlying issue and PPRO confirmed full restoration of normal operations after monitoring the recovery.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO Credit Card - MexicoTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/11/2026 05:12AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
2 days ago - at 06/11/2026 05:05AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Credit Card - Mexico extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
2 days ago - at 06/11/2026 05:02AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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