Outage in PPRO
[External] Bancontact | ING Belgium | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
**PPRO – Bancontact Partial Service Degradation** On June 20–21, 2026, Bancontact via ING Belgium experienced a partial service degradation lasting approximately 1.2 hours, caused by an issue at the provider/partner level. The degradation impacted Bancontact payment operations until the external provider confirmed a full resolution. Service was restored and returned to normal performance parameters following a monitoring period.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO BancontactTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/21/2026 12:33AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
1 day ago - at 06/21/2026 12:13AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
1 day ago - at 06/20/2026 11:25PM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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