Outage in PPRO
[External] eps | Oberbank AG, BTV VIER, BKS Bank | Partial Service Degradation
Resolved MajorIncident Report
Summary AI Generated
**PPRO – eps Partial Service Degradation** On August 7, 2026, the eps payment method experienced a partial service degradation lasting approximately 1.2 hours, affecting transactions through Oberbank AG, BTV VIER, and BKS Bank. The issue originated at the external provider/partner level, with PPRO coordinating directly with their technical team throughout the incident. Full resolution was confirmed by the provider at 05:38 UTC, with operations returning to normal performance.
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
Components affected
PPRO epsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 08/07/2026 05:38AM
The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.
MONITORING
about 13 hours ago - at 08/07/2026 05:33AM
The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.
IDENTIFIED
about 14 hours ago - at 08/07/2026 04:30AM
This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.
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