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Outage in Practice Better

AI Charting Assistant Summaries Delay

Resolved Minor
March 03, 2026 - Started 2 months ago - Lasted about 5 hours
Official incident page

Incident Report

Some AI Charting Assistant summaries may experiences delays in processing.
Components affected
Practice Better Web Portal

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/04/2026 02:54AM

Processing times for the AI Charting Assistant have returned to normal. All summaries should now generate without delay.

Thank you for your patience and understanding while we worked through this issue.

INVESTIGATING 2 months ago - at 03/03/2026 10:04PM

Some AI Charting Assistant summaries may experiences delays in processing.

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