Outage in Practice Fusion
Scheduled appointments are delayed in showing in the Patient Fusion portal
Resolved MinorIncident Report
We are aware of an issue impacting Patient Fusion scheduling. Appointments may be delayed in appearing in the patient portal up to 48 hours. We are working to resolve the issue as soon as possible.
Components affected
Practice Fusion Patient Fusion PHRNeed to monitor Practice Fusion outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 08/23/2023 01:26PM
This incident has been resolved.
IDENTIFIED
about 2 years ago - at 08/22/2023 09:36PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 years ago - at 08/22/2023 07:00PM
We are continuing to investigate the issue where scheduled appointments may be delayed in appearing in the Patient Fusion patient portal until as many as 4 days after the appointment was scheduled. Please note that appointment notification and reminder emails are not impacted by this issue.
INVESTIGATING
about 2 years ago - at 08/19/2023 08:27PM
We are aware of an issue impacting Patient Fusion scheduling. Appointments may be delayed in appearing in the patient portal up to 48 hours. We are working to resolve the issue as soon as possible.
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