Outage in Practice Fusion

Scheduled appointments are delayed in showing in the Patient Fusion portal

Resolved Minor
August 19, 2023 - Started over 1 year ago - Lasted 4 days
Official incident page

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Outage Details

We are aware of an issue impacting Patient Fusion scheduling. Appointments may be delayed in appearing in the patient portal up to 48 hours. We are working to resolve the issue as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/23/2023 01:26PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 08/22/2023 09:36PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 08/22/2023 07:00PM

We are continuing to investigate the issue where scheduled appointments may be delayed in appearing in the Patient Fusion patient portal until as many as 4 days after the appointment was scheduled. Please note that appointment notification and reminder emails are not impacted by this issue.

INVESTIGATING over 1 year ago - at 08/19/2023 08:27PM

We are aware of an issue impacting Patient Fusion scheduling. Appointments may be delayed in appearing in the patient portal up to 48 hours. We are working to resolve the issue as soon as possible.

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