Outage in Practice Fusion

EHR is online but some users may experience issues with e-prescribing Controlled Substances or signing up for e-Prescribing.

Resolved Major
July 11, 2024 - Started about 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We are aware of an issue impacting e-prescribing due to an outage with our vendor, ID.me. We are working with our vendor to resolve the issue as soon as possible.
Components affected
Practice Fusion eRx
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/12/2024 12:08AM

This incident has been resolved.

MONITORING about 1 year ago - at 07/11/2024 09:47PM

ID.me has implemented a fix and currently monitoring the results.

IDENTIFIED about 1 year ago - at 07/11/2024 08:07PM

ID.me has identified the issue and is working to resolve it. For updates from ID.me directly, see: https://status.id.me/

INVESTIGATING about 1 year ago - at 07/11/2024 04:19PM

We are aware of an issue impacting e-prescribing due to an outage with our vendor, ID.me. We are working with our vendor to resolve the issue as soon as possible.

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