Outage in Practice Fusion

The EHR is online, and connectivity from LabCorp is restored

Resolved Major
July 19, 2024 - Started 10 months ago - Lasted 5 days
Official incident page

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Outage Details

We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.
Components affected
Practice Fusion Login Practice Fusion eRx Practice Fusion Charting Practice Fusion Documents Practice Fusion Laboratory & Radiology
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/24/2024 03:34PM

This incident has been resolved.

MONITORING 10 months ago - at 07/20/2024 12:49AM

Some features may not work due to third-party services affected by the CrowdStrike disruption.

MONITORING 10 months ago - at 07/19/2024 04:37PM

We have implemented a fix, but the problem isn't fully resolved. We anticipate ongoing issues with the services that Practice Fusion relies on. We'll keep monitoring the situation closely.

MONITORING 10 months ago - at 07/19/2024 10:04AM

We have implemented a fix, but the problem isn't fully resolved. We anticipate ongoing issues with the services that Practice Fusion relies on. We'll keep monitoring the situation closely.

INVESTIGATING 10 months ago - at 07/19/2024 05:20AM

We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

Latest Practice Fusion outages

EHR is online but some users may experience issues with Lab ordering - about 1 month ago
Updox System Unavailable - about 2 months ago
The EHR is offline - about 2 months ago
EHR is online but some users may experience issues with Lab ordering/results, Flowsheets, and CDS alerts - about 2 months ago
The EHR is offline - 2 months ago

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