Outage in Practice Fusion
The EHR is online but some users may experience issues with Real-Time Prescription Benefits
Resolved MinorIncident Report
Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 04/02/2026 02:57PM
This incident has been resolved.
MONITORING
30 days ago - at 03/31/2026 08:38PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
30 days ago - at 03/31/2026 08:11PM
Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.
Latest Practice Fusion outages
The EHR is offline - 17 days ago
EHR is online but some users may experience issues with e-prescribing controlled substances through ID.me - 27 days ago
The EHR is temporarily offline for emergency maintenance - about 1 month ago
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