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Outage in Practice

Service Interruption Affecting Customer Logins

Resolved Minor
June 12, 2025 - Started 7 months ago - Lasted about 5 hours

Incident Report

We are currently experiencing a service interruption that may be preventing customers from logging into our application. This issue began at 11:24 AM PDT and is ongoing. Our team has identified that the root cause is an outage with the Firebase API, which is impacting our authentication services. We understand the frustration this may cause and sincerely apologize for any inconvenience. Please be assured that our engineers are actively monitoring the situation and are working diligently to resolve it as quickly as possible. We will provide further updates as more information becomes available. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
MONITORING 7 months ago - at 06/12/2025 07:47PM

We are seeing signs of recovery from the underlying Firebase API outage. Our application is becoming more available, and many users should now be able to log in.

However, as services continue to stabilize, some users may still experience intermittent interruptions until all related services are fully restored to a "green" status.

Our team continues to actively monitor the situation and is working diligently to ensure full restoration as quickly as possible.

We understand the frustration this may cause and sincerely apologize for any inconvenience. We will provide further updates as more information becomes available.

Thank you for your patience and understanding.

MONITORING 7 months ago - at 06/12/2025 06:36PM

We are currently experiencing a service interruption that may be preventing customers from logging into our application. This issue began at 11:24 AM PDT and is ongoing.

Our team has identified that the root cause is an outage with the Firebase API, which is impacting our authentication services.

We understand the frustration this may cause and sincerely apologize for any inconvenience. Please be assured that our engineers are actively monitoring the situation and are working diligently to resolve it as quickly as possible.

We will provide further updates as more information becomes available.

Thank you for your patience and understanding.

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