Outage in Precisely

Spectrum OnDemand APIs - Service Issue

Resolved Major
December 10, 2024 - Started 12 days ago - Lasted 35 minutes
Official incident page

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Outage Details

Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team
Components affected
Precisely US - API
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 12/10/2024 08:06AM

Dear Spectrum OnDemand APIs customer,

We experienced technical issues starting at 2:14 AM ET. We began seeing recovery at 2:50 AM ET and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored.

We apologize for any inconvenience you may have experience during these issues.

This is the final update.

Thank you,

The Spectrum OnDemand Team

INVESTIGATING 12 days ago - at 12/10/2024 07:50AM

Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team

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