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This incident has been resolved.
We're currently experiencing an issue due to reaching the SendGrid sending limit. Our team is actively investigating and working on a resolution. We'll provide updates as soon as possible.
Impact:
We are currently experiencing an issue with the email sending process, which is used in the following flows:
• New Account Creation
• New User Addition
Current Status:
Our team is actively investigating the problem and working on a resolution. During this time, users may not receive expected emails for account and user onboarding.
Next Steps:
Updates will be shared here as we progress.
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