Outage in Precisely

Data360 DQ+ Service Issue - US PROD

Resolved Major
October 20, 2025 - Started about 2 months ago - Lasted 1 day
Official incident page

Incident Report

Dear Data360 DQ+ customer, We are experiencing technical issues with our Prod environment due to an issue with AWS DNS, which may prevent you from using all features of the Data360 DQ+. Our Emergency Response Team is investigating these issues closely with AWS and will work to restore Data360 DQ+ to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Data360 DQ+ Team

Need to monitor Precisely outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/21/2025 04:20PM

All AWS Services are working correctly an no new issues have been reported.

MONITORING about 2 months ago - at 10/20/2025 08:48PM

Both US PROD and US UAT environments are back online 100% with EC2 Instances being created and DNS issues resolved by AWS. We are going to keep this incident in "Monitoring" status, to make sure no issues are encountered.

INVESTIGATING about 2 months ago - at 10/20/2025 04:54PM

Following our earlier notice, we want to share details on the service impact.

The environments are being impacted by EC2 Instances not being created and DNS issues. We are working to resolve with AWS and restore the environment.

INVESTIGATING about 2 months ago - at 10/20/2025 11:41AM

Dear Data360 DQ+ customer,

We are experiencing technical issues with our Prod environment due to an issue with AWS DNS, which may prevent you from using all features of the Data360 DQ+.

Our Emergency Response Team is investigating these issues closely with AWS and will work to restore Data360 DQ+ to full operation. We will send you an update as quickly as possible.

We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Data360 DQ+ Team

Latest Precisely outages

Data360 Govern - 23 days ago
DIS - Service Issue: US PROD - about 2 months ago
Spectrum OnDemand - Service Issue - about 2 months ago
Data Integrity Suite - Degraded Performance - Catalog Jobs - 2 months ago
Govern Production issue - 3 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook