Outage in Precisely

Studio Client Connectivity Issue - EU Region

Resolved Major

January 12, 2026 - Started 9 days ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Automate Studio Administrator customer, We are currently investigating an issue that may cause security warnings or access difficulties for some users connecting to the Studio client in the EU region. Our teams are actively working to resolve this as quickly as possible. Thank you for your patience, Precisely Emergency Response Team

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 01/12/2026 05:04PM

This incident has been resolved.

MONITORING 9 days ago - at 01/12/2026 04:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 days ago - at 01/12/2026 04:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 days ago - at 01/12/2026 03:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 days ago - at 01/12/2026 02:05PM

Dear Automate Studio Administrator customer,

We are currently investigating an issue that may cause security warnings or access difficulties for some users connecting to the Studio client in the EU region. Our teams are actively working to resolve this as quickly as possible.

Thank you for your patience,
Precisely Emergency Response Team

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