Outage in Precisely

Spectrum OnDemand APIs - Service Issue

Resolved Minor

March 20, 2026 - Started about 16 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team

Components affected

Precisely US - API Precisely EMEA - API Precisely APAC - API

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Latest Updates ( sorted recent to last )

RESOLVED about 14 hours ago - at 03/20/2026 01:07PM

Dear Spectrum OnDemand APIs customer,

We experienced technical issues starting at 6:30 AM ET. We began seeing recovery at 8:30 AM ET and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored.

We apologize for any inconvenience you may have experience during these issues.

This is the final update.

Thank you,

The Spectrum OnDemand Team

INVESTIGATING about 16 hours ago - at 03/20/2026 11:21AM

Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team

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