Outage in Precisely

Spectrum OnDemand APIs - Service Issue

Resolved Major

March 16, 2026 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team

Components affected

Precisely US - API Precisely EMEA - API Precisely EMEA - Batch Precisely Address Verification Precisely Email Verification

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 03/16/2026 09:14AM

This incident has been resolved.

MONITORING 5 days ago - at 03/16/2026 08:34AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 days ago - at 03/16/2026 08:21AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 03/16/2026 08:09AM

Dear Spectrum OnDemand APIs customer,

We are experiencing technical issues with our production environment which may prevent you from using all features of the Spectrum OnDemand APIs.

Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible.
We apologize for any inconvenience and thank you for your continued business with Precisely.

Thank you,
The Spectrum OnDemand Team

Latest Precisely outages

Functional degradation - Agent connectivity - about 12 hours ago

Spectrum OnDemand APIs - Service Issue - about 16 hours ago

Spectrum OnDemand APIs - Service Issue - 5 days ago

Precisely APIs - Outage - 8 days ago

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