Outage in Precisely
Users Unable to Access Data Integrity Suite
Resolved MinorIncident Report
Summary AI Generated
A subset of users were unable to access Precisely's Data Integrity Suite, encountering 403 "permission denied" errors when attempting to log in and DIS-1003 errors when calling APIs. The incident lasted approximately 22 minutes before being resolved.
We are working to investigate an intermittent technical issue with Data Integrity Suite (DIS) that is preventing users from accessing the platform.
A subset of users attempting to log in to DIS (https://cloud.precisely.com/) are receiving a "We can't let you in. You'll need permission first." 403 error. We are investigating the scope of the impact.
Additionally, some users attempting to call the APIs are encountering errors such as DIS-1003.
Our engineering team is actively investigating the issue.
Thank you for your patience,
Precisely Emergency Response Team
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Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 06/26/2026 04:10PM
This incident has been resolved.
INVESTIGATING
22 days ago - at 06/26/2026 03:52PM
We are continuing to investigate this issue.
INVESTIGATING
22 days ago - at 06/26/2026 03:51PM
We are working to investigate an intermittent technical issue with Data Integrity Suite (DIS) that is preventing users from accessing the platform.
A subset of users attempting to log in to DIS (https://cloud.precisely.com/) are receiving a "We can't let you in. You'll need permission first." 403 error. We are investigating the scope of the impact.
Additionally, some users attempting to call the APIs are encountering errors such as DIS-1003.
Our engineering team is actively investigating the issue.
Thank you for your patience,
Precisely Emergency Response Team
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