Outage in Prefect Cloud

Cloud 2.0 API - increased latency/errors

Resolved Minor
July 13, 2023 - Started over 2 years ago - Lasted about 2 hours

Incident Report

We are investigating increased error rates in our Cloud2 API starting at 8:10 AM ET.

We've identified the cause and taken mitigation steps, and errors have since subsided starting 8:20 AM ET. We are monitoring closely and appreciate your patience.

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Latest Updates ( sorted recent to last )
over 2 years ago - at 07/13/2023 12:48PM

We are investigating increased error rates in our Cloud2 API starting at 8:10 AM ET.

We've identified the cause and taken mitigation steps, and errors have since subsided starting 8:20 AM ET. We are monitoring closely and appreciate your patience.

over 2 years ago - at 07/13/2023 02:13PM

Prefect Cloud is experiencing rising errors/latency. We are investigating

over 2 years ago - at 07/13/2023 02:26PM

We've taken urgent action to eliminate the root cause - at 7:26a PT / 10:26a ET, errors have subsided considerably. We'll be monitoring this very closely

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