Outage in Prefect Cloud

Push Pool Flow Runs Not Executing

Resolved Minor
February 08, 2025 - Started 4 months ago - Lasted about 5 hours

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Outage Details

We are investigating reports of push pool flow runs stuck in the Late stage beginning around 4:30 am UTC.
Components affected
Prefect Cloud Cloud 2.0 API
Latest Updates ( sorted recent to last )
4 months ago - at 02/08/2025 11:32AM

We are investigating reports of push pool flow runs stuck in the Late stage beginning around 4:30 am UTC.

4 months ago - at 02/08/2025 12:10PM

Our team is still investigating the root cause.

4 months ago - at 02/08/2025 12:20PM

We have identified the root cause of the issue and we're working to mitigate.

4 months ago - at 02/08/2025 12:46PM

Our team put a fix in place to mitigate the identified issue.

4 months ago - at 02/08/2025 01:09PM

Our team is working on an additional fix to clear the backlog of push pool flow runs.

4 months ago - at 02/08/2025 01:35PM

Our team is still working on a fix.

4 months ago - at 02/08/2025 02:05PM

Our team has deployed a fix. We are continuing to monitor as push work pool functionality normalizes.

4 months ago - at 02/08/2025 02:40PM

Our team continues to monitor the fix as it rolls out. Users may still see delays up to a few minutes in flow run submission for push work pools.

4 months ago - at 02/08/2025 03:15PM

Our team continues to monitor the fix as it rolls out. Users may still see delays up to a few minutes in flow run submission for push work pools.

4 months ago - at 02/08/2025 03:41PM

Our team is continuing to monitor and troubleshoot remaining push pool flow run delays of a few minutes or less.

Latest Prefect Cloud outages

Elevated Flow Run Failure Rates - about 1 month ago
Elevated API Error Rates - about 2 months ago

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