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Outage in Prefect Cloud

Elevated Error Rates

Resolved Minor
July 16, 2026 - Started 2 days ago - Lasted 16 minutes

Incident Report

Summary AI Generated

Prefect Cloud experienced a 16-minute incident where users encountered intermittent 503 errors when loading flow run lists and details in the UI and API. Core functionality — including flow run execution, scheduling, and task orchestration — remained unaffected throughout. The engineering team identified the root cause and remediated the issue.

We are investigating an issue causing intermittent errors when loading flow run lists and details in the UI and API. Other Prefect Cloud functionality - including flow run execution, scheduling, and task orchestration - is not affected, and your workflows continue to run normally.

Affected requests may return a 503 error and can be retried. Our engineering team has identified the source and is actively working on remediation. We will provide another update shortly.
Components affected
Prefect Cloud Cloud 2.0 API

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2 days ago - at 07/16/2026 04:09PM

We are investigating an issue causing intermittent errors when loading flow run lists and details in the UI and API. Other Prefect Cloud functionality - including flow run execution, scheduling, and task orchestration - is not affected, and your workflows continue to run normally.

Affected requests may return a 503 error and can be retried. Our engineering team has identified the source and is actively working on remediation. We will provide another update shortly.

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